Buljan&Partners Consulting is an international consulting firm specialized in Customer Centric Management (CCM) with offices in Madrid and Munich .
With over 10 years of experience we drive our customers to business success through a unique approach (CCM) that we consider as THE required framework a company needs to apply in order to position itself as Customer Centric.
Our CCM framework is based on 5 key areas:
- Customer Centric Management Leadership.
- Customer Centric Process Leadership.
- Customer Centric Technology Leadership.
- Customer Centric Human Resource Leadership.
- Customer Experience Management (CEM).
Our clients are SMEs and multinational companies, leaders in their sectors and located in the Iberian Peninsula and Latin America, among others.