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Service Level Management (SLM) is the art and science of keeping application services running properly once in production. In this live webinar Peter Sevcik, Executive Director of the Apdex Alliance, described how Apdex works and provides a key performance indicator (KPI) that supports each layer of a successful SLM approach.
Apdex
This is the home for Apdex educational videos. The Apdex Alliance is a community striving to understand and improve application performance using the Apdex methodology which links technology performance to business objectives.
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