Joe leads the work with the public sector at Engine Service Design. He collaborated with Demos to research and publish The Journey to the Interface, setting out the role of user-centred approaches to service design in the public sector.
Joe’s topic for IRISS Forum 2011 is “Designing the practice of design.”
Denise Stephens is co-founder and CEO of Enabled by Design (EbD), which is a community of people who are passionate about Design for All.
EbD believe that good design can support people to live as independently as possible, by helping to make everyday living that little bit easier.
EbD was inspired by Denise’s experiences following her diagnosis of relapsing remitting multiple sclerosis (MS) in 2003. As she became more dependent on assistive technology, her world was slowly but surely transformed into an uninspirational palette of “NHS” grey and beige. Frustrated by the current one-size-fits- all ethos and wanting to make an immediate difference to other people’s lives, Denise had an idea...
Here’s a Hand is an innovative service designed to connect carers to their family, friends and neighbours, making it quicker and easier to ask for and offer a helping hand, a bit of advice or companionship. The service uses mobile phone texts, email, and online messaging to communicate across the group instantly and simultaneously, creating a real time, dynamic network of support.
Here’s a Hand was awarded the IRISS prize at Social Innovation Camp this year and is being supported by City of Edinburgh Council. A pilot is planned with 25 carers in Edinburgh early next year.
Students from Glasgow School of Art will present highlights from their work with IRISS on service design projects, focusing on Reshaping Care for Older People.
Minister for Children and Young People, Angela Constance has been the Member of the Scottish Parliament for the Livingston Constituency since May 2007. Born, raised and educated in West Lothian, prior to 2007 she worked as a social worker and mental health officer and was a local councillor in Livingston.