In every community, there are some people who can spread messages better than others.
Mr Ray Siegersma, former captain of the Marysville Hub, talks about the importance of using information conduits during community recovery.
Marysville is a small town in Victoria that was severely impacted by the 2009 bushfires.
Two-way communication is important and feedback loops help improve our recovery work.
Ms Anne Leadbeater, Murrundindi Shire Council employee and Kinglake community member, talks about creating two-way feedback loops via public messages following the 2009 Victorian bushfires.
Kinglake is a small town in Victoria that was severely impacted by the 2009 bushfires.
Identifying your audience is key to good communication.
Mr Rick McKay, Resilience Management Coordinator, City of Whittlesea (just north of Melbourne, Victoria) talks about identifying audiences with the Council's Heatwave Campaign.
Always ask yourself if your message is relevant, clear and targeted.
Mr Rick McKay, Resilience Management Coordinator, City of Whittlesea, Victoria talks about developing a strategy to target specific groups during their Heatwave Campaign.
Mr Ray Siegersma, former Marysville Hub Captain talks about physical barriers he faced while trying to communicate with residents following the 2009 Victorian bushfires.
Inter-agency collaboration is not covered in the Communicating in Recovery guide but will be critical to the success of your communications. It is very important to consider how you will communicate with other agencies to ensure there is no over-lap of resources or projects.
Mr Ray Siegersma, former Marysville Hub Captain, talks about the importance of inter-agency collaboration following the 2009 Victorian bushfires.
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