Based in Paris, France, Orange telecommunication company is present in 32 countries around the globe and serves 230 million multilingual customers with its 170K employees. The Orange brand aims to bring the digital universe to the largest number of people possible with their phone, internet and tablet services as well as corporate business solutions.
Orange's millions of mobile customers turn to social media to connect with brand ambassadors, discover product updates and deals and receive world-class, multilingual customer service and tech support. In order to support constant customer service requests and connect 1:1 with customers, Orange integrated HootSuite Enterprise social customer service and social media management solutions.
HootSuite: Social Business Stories
Find out what the modern social business looks like, how they operate, organize, share and engage. HootSuite Social Business Stories takes a look at businesses from all over the world who use social media on an enterprise level to grow their online communities and meet the expectations of an increasingly social audience.