1. Presented by Laura Solomon from March 20, 2013, this webinar archive will learn what the most common points of failure are for libraries, and why libraries often aren't getting what they want out of this medium. You’ll also see real-world examples, both good and bad, and find out if your library is on its way to a social media shipwreck –and how you might be able to change course.

    This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

    # vimeo.com/87496890 Uploaded 26 Plays / / 0 Comments Watch in Couch Mode
  2. Presented by Karen Strauss and Leah Esguera on May 14, 2013. To a great extent, libraries’ users behave within the framework of acceptable social norms. But a subset of users in all libraries – large, small, urban, rural, suburban, special and academic – behave outside these norms, placing stress on the staff and other users. Whether the behaviors are exhibited by those who are homeless, mentally ill or just plain rude, providing your staff with limit-setting and self-care skills can turn challenging situations into empowering ones. San Francisco Public Library has turned to other City agencies to assist staff in gaining skills and strategies for responding to these situations.

    This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

    # vimeo.com/87496889 Uploaded 119 Plays / / 0 Comments Watch in Couch Mode
  3. Michael Cart gives this webinar from Febuary 24, 2014. In it he reviews what is new in teen literature in 2013.

    This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

    # vimeo.com/87497128 Uploaded 9 Plays / / 0 Comments Watch in Couch Mode
  4. Presented by Janine Liebert and Bill Tanner from April 18, 2013, this webinar will be of interest to library staff who are on the front lines of connecting people with information in public libraries. Law librarians from all disciplines who have seen a need for training public librarians in providing access to legal information and services to customers with legal questions.

    This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

    # vimeo.com/87496891 Uploaded 9 Plays / / 0 Comments Watch in Couch Mode
  5. This webinar is from May 23, 2013 presented by Kristen Mulvihill. This webinar will review some basic concepts for library professionals who seek to learn more about serving veterans in their community.

    This material is taken from an Infopeople webinar. Infopeople [infopeople.org] is supported by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Infopeople materials are covered by a Creative Commons 4.0 Non-commercial Share Alike license. Any use of this material should credit the funding source.

    # vimeo.com/87687040 Uploaded 1 Play / / 0 Comments Watch in Couch Mode

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