1. servicesphere.com/blog/2010/3/22/itsm-weekly-the-podcast-week-7.html For Show Notes

    What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran (Sitting in this week for Hooper, James Finister)

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383

    Week 7 Topics:

    Episode 215 (well episode 7)

    # vimeo.com/10346024 Uploaded 23 Plays / / 0 Comments Watch in Couch Mode
  2. servicesphere.com/blog/2010/2/28/itsm-weekly-the-podcast-week-4.html

    What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383

    Week 4 Topics:

    Episode 73(well episode 4)

    Show Notes and Links:

    Pink Elephant Wrap Up
    Pink10 Hash
    Chris Gardner
    Live Streams
    Coverage of the event
    #LivePink
    The Situation Room: A CMDB – Really?
    Strong Latino Women!
    Allan Pease
    HDI Minnesota
    Bilderberg Group
    Dr. George Westerman
    Julie Mohr HDI 2009
    Making ITSM Real
    Chatham House Rule
    Forrester’s Glenn O'donnell
    Gartner Top End User Predictions for 2010: Coping with the New Balance of Power.
    itSMF Speaker Clearing House
    ISACA
    HDI
    HDI 2010
    Chris Dancy Session
    prISM material
    Fusion 09 Announcement prISM interview

    # vimeo.com/9810880 Uploaded 152 Plays / / 0 Comments Watch in Couch Mode
  3. What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383
    See Link for connection links: servicesphere.com/blog/2010/2/20/itsm-weekly-the-podcast-week-3.html

    Week 3 Topics:

    Episode 41(well episode 3)

    New this episode different audio technique. Not sure if we are keeping it but it was more normalized than last time!

    Show Notes and Links:

    # vimeo.com/9626870 Uploaded 44 Plays / / 0 Comments Watch in Couch Mode
  4. What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!

    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran

    Submit Questions: Anonymously or Email or Call In: (765) 236-6383

    Week 1 Topics:
    Pink Elephant, The Back Channel, Rob England, Ozzy Osborn, Hitler, LinkedIn ITSM, Superize Incidents and crowdsourcing Level 1 Incidents.

    Show Notes Links: servicesphere.com/blog/2010/2/7/itsm-weekly-the-podcast-week-1.html

    # vimeo.com/9280047 Uploaded 178 Plays / / 0 Comments Watch in Couch Mode
  5. servicesphere.com/blog/2010/2/15/itsm-weekly-the-podcast-week-2.html

    What happens when a CIO, a Service Desk Manager and an Industry Junkie Chat Weekly?!
    Your Hosts: Chris Dancy, Matthew Hooper and Matt Beran
    Submit Questions: Anonymously or Email or Call In: (765) 236-6383
    Week 2 Topics:
    Episode 33 (well episode 2)

    New this episode different audio technique. Not sure if we are keeping it but it was more normalized than last time!

    Show Notes and Links:

    The Redmonk himself!!
    HDI moved out of ThinkServices
    HDI 2010 Event
    Service Knowledge Know10
    Crowd sourcing Knowledge for Service-Now?
    Australia, British Columbia and Texas?
    itSMF LIG Meeting BMC and Matt French in the SAME ROOM!!!
    Who is this Cassanova?
    prISM is out? Without more info the CIO, the Service Desk Manager and ServiceSphere are clueless! Or check out the cool quotes: itsmfusa.org/quotes
    LinkedIn Answers! (The Follow Up)
    The IT Skeptic and Large Companies in New Zealand (The debate on SIZE, and ServiceSphere sells out, sorta)
    The Rise of The Instant ITIL Expert (James Finister)
    Real ITSM
    Pink Elephant 2010 CMDB Panel
    Forrester Analysts and Blogging and Glenn ODonnell's Blog! (Glenn has been invited to the next podcast!, I guess we shall see how "open" things are soon)
    HARO! Crowd source your Knowledge and Expertise!

    # vimeo.com/9484920 Uploaded 295 Plays / / 0 Comments Watch in Couch Mode

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