LinkedIn, Facebook, Twitter, Digg and countless other sites are changing the way our users think of not only the Web, but also of support. See how organizations big and small are using social media to engage their customers. Get information on the gottcha's when dealing in the websphere, and be represented in the spaces your end users are spending a lot of their time.

    # vimeo.com/6347923 Uploaded 32 Plays / / 0 Comments Watch in Couch Mode
  2. Does your service desk need a 12 step program. Does your Help Desk hurt more than it helps?

    # vimeo.com/7030232 Uploaded 38 Plays / / 0 Comments Watch in Couch Mode
  3. Rockin like the Quaker Oats guy, ServiceSphere presents Higher Education Forum 2009 with HDI.

    # vimeo.com/8536000 Uploaded 30 Plays / / 0 Comments Watch in Couch Mode
  4. From the original home of HDI, the birth place of HDI, we have the 2009 AOY awards. Food, Fun and MEAT!

    See who wins, see who is crushed and smell the burning flesh!

    # vimeo.com/8600694 Uploaded 46 Plays / / 0 Comments Watch in Couch Mode
  5. Sophie Klossner Talks Exclusively With ServiceSphere about the recent changes at HDI and what is coming in 2010.

    # vimeo.com/8901293 Uploaded 39 Plays / / 1 Comment Watch in Couch Mode


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