ServiceNow's Chris Dancy, The Tech Fluffer

Thursday, February 9, 2012, 10am PST

info.service-now.com/LP=403?ssrc=ServiceSphere

Social IT – Realizing the Dream

The idea of Facebook as a support platform was a nice way to pretend we understood the connected enterprise, but in 2012 we actually need to start looking at how connected enterprises work. Social IT the reality is a look at where we have been with social IT support, where we are and where we are going. From 2008-2020 we cover not just the beginning of this collaborative decade but with the explosive and shocking end. Knowledge workers today need to understand the skill sets they must possess for 2015 and beyond. This is your life and it's just beginning.

Visit to the ITSM TV studios and lunch in London.
Playing around with iMovie on my iphone.

Thanks everyone!

Eight cities, hundreds of HDI members, and one speaker. It started as a little idea early in the year by Bren Boddy Thomas of the HDI Western region, a speaking tour of the West coast, which snowballed into a combination visit with the HDI Executive Forum in Dallas Texas!

IT Support professionals have had their fill of speakers and meetings, they were demanding more. With their votes, all eight cities have selected topics from “Selecting an ITSM vendor and not getting burned” to “Enabling Support via Social & New Media”