Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across US, UK, Philippines, India and Sri Lanka, Firstsource leverages the 'rightshore' delivery model, to serve organizations in the healthcare, telecommunications, banking, financial services and insurance industries.
The company's services include – customer management, data processing and collections. Over the last decade, the company has assimilated best-of-breed processes, developed intellectual property (IP), adopted industry standard technology, ensured faster time-to-market and invested in continuous improvement in quality of services. This has helped Firstsource's clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
- Firstsource Solutions - Firstsource is a leading global business process outsourcing (BPO) company providing customer life cycle management solutions to global leaders in banking, credit cards, insurance, mortgage, healthcare, telecom and media industries. It delivers innovative
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