i Don’t panic! Our Help Forum hours are 10AM–6PM US Eastern Time, Monday to Friday. We’ll answer you as soon as possible.
Known Issues   Posts Updated
Nathan Blaisdell Remove Vimeo Staff Picks from the feed 8
Eugene Tulushev
Tommy Penner Issues with Vimeo app for Samsung 0
Topics   Posts Updated
Vauna Davis Don't want to show title & byline active 1
Vauna Davis PRO
zapasowekonto How to becoma a plus monthly member? active 1
Lazybear Video Wrong thumbnail/metadata when posting to facebook active 1
Lazybear Video Plus
artworkshopwithpaul New Facility active 9
artworkshopwithpaul PRO
Ernesto Fuentes "Technical Difficulties" active 1
Ernesto Fuentes
Intelligent Environments I can't find my videos by searching for any of the tags active 1
Intelligent Environments PRO
Philips Healthcare Education How to embed a video on vimeo in MS PowerPoint 2013 active 1
Philips Healthcare Education Plus
André Bisson Should loads always equal or outnumber plays? active 6
André Bisson Plus
joao barroca Unable to add card in auto renew active 1
joao barroca PRO
Sam Shepherd No sound when watching vimeo active 2
Nuria Cánovas
Cass I can only adjust the outro settings for embeds not direct play on Vimeo active 3
Cass Plus
Rein Film Restore video active 2
Captive Media Plus
Globe Trekker Vimeo On Demand - Can episodes in a series have individual trailers? active 5
Shawn Crossen PRO
Dev Video encryption and link expiry
by Dev
active 4
Veryday Montage widget redirects to Vimeo login active 8
Veryday Plus
websmartboomer.com Video playback problem with Firefox active 21
Rudy Wilms Video not playing on iPad and iPhone showing little mosaic blocks active 2
Rudy Wilms PRO
Jim Kurdzo Video was working, now says incomplete active 20
Quinn Shephard Milky images in Firefox -- NEEDS FIX active 1
Quinn Shephard Plus
J. Sebastian Barreneche Payed for OnDemand Series through PayPal. Not shown in library. active 1
J. Sebastian Barreneche


Forum Rules

  1. Be nice

    Even if you disagree with someone, keep it civil.

  2. Stay on topic

    If it’s not relevant, leave it out or start a new thread.

  3. Don’t Spam

    Re-re-re-re-posts drive us crazy.

  4. Respect the Staff

    We were members once, just like you.

+ Learn more

Our Support Team

  • Matt Matt
  • Mark Mark
  • Derek Derek
  • Tommy Tommy
  • Darnell Darnell
  • Tate Tate
  • Rebecca Rebecca
  • Zena Zena
  • Mikey Mikey

We’re here to help 10AM to 6PM US Eastern Time, Monday to Friday.