Marcus Nicgorski

Marcus Nicgorski

I went to purchase a smart sound song with a time of 2:26 and when I downloaded it, it was only the 30 sec version. The current interface won't let me change the time and re-download or repurchase. Is there a way to re-download with the intended version?

Mark

Mark Staff

Hi Marcus! Which song was it? I'll have our developers look into this.

Mark

Mark Staff

Thanks, we'll take a look.

Ian Durkin

Ian Durkin Staff

Sorry Marcus, I just checked in with our developers and they are still working on this. Can you link me specifically to the track you had trouble with?

Ian Durkin

Ian Durkin Staff

Hi Marcus, I've refunded that purchase. Can you try again now? It should work this time.

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