GanEdenVideo Plus 1 month ago
Why is this happening? It's doing my head in! Sort it please Vimeo.
Haelo PRO 1 month ago
Having the same issues, any news on this getting fixed?
EthosData Plus 1 month ago
Same problem! No answer from Vimeo so far. Need this fixed to show to clients
HarmonyPSA Plus 1 month ago
Same issue here. doesn't allow frame to be selected as thumbnail and uploading an image shows the same default colour bars.
Louise Johannesen 1 month ago
same problem here. Does anyone have contact with a staff member?
André Supa Plus 1 month ago
I Staff member has moved the issue to "Current Bugs", but this is taking too long. Been several hours now, it's a thumbnail, come on.
try and upload the video again, that worked for me
thumbnails are working for me now.
Mark Staff 1 month ago
This should be working now, sorry about that! The only outstanding issue is that if you try to choose your own thumbnail, there is no button to do so, that we're working on. But uploading a custom one should work.
Revfox Enterprises PRO 1 month ago
I am having this issue now when choosing a random frame for the video. The uploaded file shows the video image as the multi colored stripes image
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