GanEdenVideo

GanEdenVideo Plus

Why is this happening? It's doing my head in! Sort it please Vimeo.

Haelo

Haelo PRO

Having the same issues, any news on this getting fixed?

EthosData

EthosData Plus

Same problem! No answer from Vimeo so far. Need this fixed to show to clients

HarmonyPSA

HarmonyPSA Plus

Same issue here. doesn't allow frame to be selected as thumbnail and uploading an image shows the same default colour bars.

Link: vimeo.com/99120498/

André Supa

André Supa Plus

I Staff member has moved the issue to "Current Bugs", but this is taking too long. Been several hours now, it's a thumbnail, come on.

Mark

Mark Staff

This should be working now, sorry about that! The only outstanding issue is that if you try to choose your own thumbnail, there is no button to do so, that we're working on. But uploading a custom one should work.

Revfox Enterprises

Revfox Enterprises PRO

I am having this issue now when choosing a random frame for the video. The uploaded file shows the video image as the multi colored stripes image

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