HFN Media

HFN Media PRO

Hi,

I have upload some videos and wanted to test if they can be downloaded. As I see the original extension went lost and I see only. .vid. Is there any way to get the file with the original extension.

I have uploaded 140 Videos I do now if all of them were mov or also some wmv or mp4...

It would be vital for me to have a download feature deliverying me the real original file.

Thank you.

Istvan

Link: vimeo.com/98843494

Darnell Witt

Darnell Witt Staff

Hi Istvan,

That is your original file. You can confirm this by downloading it, and seeing that you get a 292MB Mp4 file.

I'm not sure why it's being displayed as .VID but it seems to be a display issue only. I will ask a tech support specialist to look into it for you. We'll post again early next week.

Andrew Tate

Andrew Tate Staff

Hi Istvan, do you know what the original file extension used was when uploading?

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