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HD playback choppy/stuttering on Vimeo Pro

Vimeo Staff Staff locked this topic on Jan 6, 2013 because because of inactivity.

luca immesi

luca immesi PRO

Hi, I'm experiencing choppy/stuttering playback of my videos and in general all videos from vimeo. Some videos stop at some point, in this way I can't show video to my clients. I'm in Italy, I tried from different mac with different connections, one from home and one from the office. I run the latest flash version and mountain lion 10.8.2. Please let me know. Thanks.

Link: vimeopro.com/lucaimmesi/portfolio/video/36106389

luca immesi

luca immesi PRO

Hi Ian, thanks for your reply. I don't understand your question? On a imac and mac pro I gues it's flash? Is there a way to put html5 by default? Thanks.

Ian Durkin

Ian Durkin Staff

Sorry for the confusion. Under the player there will be either a link that says, "switch to Html5 player" (if you are using the Flash player) or "switch to the Flash player" (if you are using the Html5 player). Which one are you using?

luca immesi

luca immesi PRO

I tried also with html5 and it's pretty much the same, a bit better maybe but choppy playback.

luca immesi

luca immesi PRO

I use the flash player but I tried also to switch to the html5 player and the results are the same.

Mark

Mark Staff

Have you tried turning HD off?

luca immesi

luca immesi PRO

I'd like to have hd on. It seems pressing shift and reloading the page fixed the issue. Thanks.

Sebastian Riepp

Sebastian Riepp Plus

hey mark,
I also noticed choppy playback after uploading a video. On my PC, the video plays fine, after uploading, it seems like laming behind 1 frame or so... it's the same on my macbook pro, computer performance and internet connection can't be the problem, both very very fast. I sticked to the vimeo rules to encode my video in h264, 720p, 5000kbit/s and so on... sorry, I can't post the videolink here, it's still private for the client. but I need to solve the problem. It's the 2nd time I noticed that... any suggestions?

Sebastian Riepp

Sebastian Riepp Plus

hm... looks normal in safari, choppy in firefox. but there's less contrast in safari. weird

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