Video still not available

I followed the Vimeo compression guidelines according to the Sony Vegas 10 tutorial on your site -- step by step, exactly. Yet the video I uploaded yesterday is still "processing." I tried again this morning, and it's still "processing."

What are my next steps?

Links: vimeo.com/55393155, vimeo.com/55455636

I've deleted both and am starting all over again. I paid for a Plus account but I'm worried now about this service...

I'm now on my seventh try and it's still not working. I sent a separate email to support with details -- took the internet speed test, everything...still nothing.

This is my last attempt because each one takes about twelve hours. I don't know what else to do.

Perhaps my upload quota needs to be reset? After all these failed attempts, I'm wondering if that's why nothing is working...

Link: vimeo.com/55529493

I just started a new upload because the sixth one last night failed (not your fault this time...stupid auto updates from Microsoft made the computer restart about eight hours into the upload)

The other attempts ended up just "processing" for 24 hours or more. The upload completed but the message said it was being encoded and would be available shortly...but after 24 hours I figured something had gone wrong so I deleted it and started over...and over...and over... :)

Well, it's stuck again. Here you go...

Link: vimeo.com/55529493