Community Staff

The Staff will always try their best to answer questions in this Forum, but we are human, and do need to rest sometimes, so we also rely on the helpful Community (you!) to help answer each other's questions as well.

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dalas verdugo locked this topic on Mar 17, 2009 because this is an informational post.
  • dalas verdugo staff 10 months ago
    We've been noticing that people are upgrading to the Plus service in an attempt to resolve technical issues that they are experiencing.

    Please do not expect upgrading to solve bugs. We are not imposing bugs on you in an attempt to force you to upgrade, and the systems for the Plus account are not guaranteed to address the issue you are trying to fix.

    We understand the frustration caused by recent technical issues, and we work hard every day to improve the service. We appreciate your support, and we will continue to do our best to serve you.

    Thank you for your patience and for understanding that we are responding to as many of you as humanly possible.
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