Help Center / Help Forum / jerky playback

ok thanks for hints, but none of that seems to work! :-(

Macbook Pro 2.2Ghz, 4GB RAM, 4MB cache

intel core 2 duo.

doesnt matter what I have, its all my friends who are all having the same problems.

i am having precisely the same problems. :(
mine is very jerky throughout.
vimeo.com/4536346

I don't know if this is your problem but if the video that you upload is 30fps then Vimeo does a horrible conversion to 24fps that makes the video jerky. This is an acknowledged problem but Vimeo either will not or cannot fix it.

I signed up a month ago & noticed it immediately. I contacted the support desk last week but my message has been ignored. I feel that I have been cheated of my $59.95 as Vimeo is pretty useless to me when I can't upload beautiful HD video from my Canon 5D Mk II without them looking like crap.

There should be a warning in large letters before you sign up that Vimeo will make your lovely 30fps video look awful.

my video is originally 25fps.

I hear your pain, but 30fps is not a widely supported frame rate, as its never been a broadcast frame rate. I realise that in America 29.97 is, then its still not 30fps! ;-)

Windmill Films, some cameras record only in 30fps, the Canon 5D II being a currently popular example. It is not 29.97 but 30.

Daniel, is there an estimate for when 30fps will be available?

Yeah I understand some cameras record at that frame rate, but what I'm saying is that its not a recognized broadcast frame rate.

30fps can be rather trivially recoded to 29.97fps, though, should the need arise, so I didn't see that as a big deal.

I'm new to this, but my videos all seems to have at least one jerk (usually two) in them. They are always in the same places. Could this be from the HD conversion? Also the conversion seems to be dropping the last 10ish frames. Can someone help? I've followed all the upload guidelines and recommendations. My computer is a fast mac pro with 10 gig of ram, and a fast cable internet connection. Thanks in advance.

Sure...The Brothers Grinn Animated Logo stutters at 1 second in. The move is smooth in the video I uploaded, but it jerks here.

In Don't Serve to Minors: Store the problem is more obvious. At 29 seconds the video and the audio break up while the actor is saying "man". And the last few frames are cut off...I will fix this myself by adding more black, but I hope you know it seems to do that to all the videos.

The encoding on Mazda Furai Concept Car looks terrible from 4 seconds to 8 seconds, and then again from 19 seconds to 21, but the rest looks amazing.

Thank you for your quick response.

I just re-encoded the Minors spot and it fixed the jump, but now there is a hitch at the front. I'm going to try again, but I have a feeling it is just an encoding issue. I'll try, try again.

I've been having the same problem as well as most of my viewers, with jerky playback and/or audio skipping in and out for about 2 weeks now. It doesnt 'seem to make any difference if the video is fully loaded or not or whether it's embedded or on the Vimeo site.

I've gone down the checklist multiple times and nothing seems to make a difference. Any other suggestions? If I load the same video to YouTube the problem goes away. I am not keen on using YouTube as I love Vimeo...help!

Two of my videos are experiencing trouble with playback. I tried to watch it on a different computer with no succes.
Both videos are recently replaced with a different version, after that I noticed the jerky playback.

Can you check these out:
vimeo.com/4181526
vimeo.com/3667132

I am having the same issues with a video I just uploaded. Playback is choppy, stuttering and pixels drop out. I am using the compression settings recommended by Vimeo. I have also updated my flash player and have watched it on multiple computers/browsers and the result is the same. The video plays fine in quicktime before upload. There is a lot of movement in the video, could this be part of the cause? If so, is there any way around this?

Here is the link:

vimeo.com/4785773

Please help. Thx.

Iv'e just uploaded a video and it plays very choppy:
vimeo.com/4953477

Could someone from the staff plese take a look?
I've already tried other browsers.
Also my Flash player is ok and I have no problem watching other HD videos on Vimeo.

The original video has smooth animation, wich can be seen in youtube here:
youtube.com/watch?v=7ps6UpcMrg8

Thanks!

I just tried uploading again and the same problem happened.

Any ideas of how I could fix this?

I´m having problems with dropped frames and jerky playback too. Lots of action, so that may be the cause, but are there any specs to make video smoother? Followd your HD guidelines when making this so that shouldn´t be the problem. Maybe I just have to downconvert to SD... vimeo.com/4729734

OK I am clearly doing somehting wrong here..
vimeo.com/5171793

5D Mk11 fottage rendered to mp4 by Sony Vegas. Plays fine on my PC and looks great, not jerky etc.

I probably need to reset some of my settings when I render but can anyone spot anything obvious here?

I'm having similar problems too, stuttering and pixelation. Maybe my cut is too quick. However, my older movies seem to be fine.

I've reloaded the video again and again, over the past few days in many different settings.

vimeo.com/5195194

I have uploaded my first HDV video 1280x720 (PAL 25)as per vimeo guidance.
vimeo.com/5334536
Playback on Firefox is good. Playback on IE8 is terrible with VERY jerky pans and zooms.
Same on two different windowsXP machines both with latest Flash player.
Any real positive advice would be appreciated.