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  • Lonny Quattlebaum plus 6 months ago
    Vimeo, you know I love you, butchu been actin' funny today. Is everything OK? I hope you get better soon.

    XOXO,
    Lonny
  • Andrea Allen staff 6 months ago
    Hey Lonny,
    We're having some problems. Trust me, we're working really hard to get them fixed. It's frustrating for us, too.
  • Lonny Quattlebaum plus 6 months ago
    Thanks Andrea. Appreciate all the work you guys do at Vimeo. It's a great site.
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  • 2cpus4me 6 months ago
    Definitely some flat tires this afternoon.
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  • amazingsusan plus 6 months ago
    Well, i've just joined (the paid plus account), and can't load profile pic or vids. Hmmmm. Pages taking FOREVER to load. Not a very good start....
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  • Daniel Hayek staff 6 months ago
    Sorry folks, we're working out some kinks.
  • Studio7 plus 6 months ago
    What's the ETA?
  • Daniel Hayek staff 6 months ago
    Sorry we can't give ETA's, all we can do is try to find the problem and fix it.
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  • Alan Wood plus 6 months ago
    I don't know if this is connected but here seems to be a problem with the page for the latest video I uploaded : 5000311. I uploaded it on Sunday and it was fine until yesterday. The video works fine when streamed on my web site but if I try loading the actual vimeo page, Internet Explorer crashes.

    My other video pages on Vimeo are working fine - just 5000311 has this problem.

    Thanks for your time.

    Vimeo is great!

    Love
    Alan
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  • COINSUY 6 months ago
    I had been so proud of vimeo. I was about to buy the prime service. However, it would still be great if we were informed about what is going on. Videos can not be seen!
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  • Underground Planet plus 6 months ago
    Slow as molasses for the last few days. For me Vimeo has always been one of the slowest sites I frequent, I don't know if that's their servers, their bandwidth, or the coding but whenever I'm surfing around and head over here it feels like the internet puts the breaks on. This is as true for the forums as it is pages with video, Vimeo in general always creeps along for me. Every other site I frequent is lickitysplit. During this week though it's been even moreso, pages stalling out, video's giving errors until I reload them multiple times, which is at a snails pace might I add.

    Hope they get it worked out and would love it Vimeo ever got the kinks out of whatever it is that makes it one of the slowest sites I visit on a daily basis.

    - Ray
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  • Lance Watts plus 6 months ago
    Shortly after I became a Plus member, Vimeo started acting sick. Unreliable uploading, slow page loads, etc. And sadly, it does not seem to be improving. I'm beginning to think that Vimeo's illness may be fatal.
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  • Studio7 plus 6 months ago
    Damn basement operations.
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  • Song, by Toad plus 6 months ago
    This is pretty poor. I can't even load my profile page at the moment, and this at a time when Beggars Group and Pitchfork and iTunes are negotiating exclusives for some of my videos. Make me look like a right amateur.

    Any more info than 'technial issues' would be nice. That's not really all that informative. Some steer on what the issue is, what is being done and how soon we can expect some kind of resolution would be helpful.
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  • Jeff Gammons plus 6 months ago
    Patiently waiting for Vimeo to work out it’s “Kinks”. Wish there was a little more communication from the staff on updates with the kinks. I’m a huge fan of Vimeo and don’t plan on going anywhere, just think it would help some with us Plus members to hear some feedback a little more from the great staff other than working out some kinks.

    Love the service -
  • Jeff Gammons plus 6 months ago
    Thanks for the heads up slug at the top of my profile login with some feedback on the downtime.

    "We apologize for the recent slow site performance and downtime. We are working hard to diagnose and address the issue completely".
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  • dished plus 6 months ago
    Ive those problems for 3 days now... ;(
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  • So slow it beggars belief! Please resolve it sson before I and others loose interest and go elsewhere :-(
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  • Chrizzle 6 months ago
    This picture is relevent to the current state of vimeo: tinypic.com/r/2yuf3nd/5
    ily, Vimeo.
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  • 4Moorhens2 plus 6 months ago
    Just tried to download a 265MB HD video from vimeo on my 5Mbps connection here in the UK: estimated download time more than 8 hours!!!
  • 4Moorhens2 plus 6 months ago
    00:02 BST: downloaded that same 265MB HD video from vimeo.com at 490KB/Sec which took 9 min 15 sec - maybe midnight is the best time for downloading lol!
  • 4Moorhens2 plus 6 months ago
    Problems downloading again: did a speed test my end 4852kbps down, 380kbps up, Ping 42ms - no problem. Download from vimeo.com a 33.9MB file took 8 min 15 sec at 70.1KB/Sec - big problem. And the site is generally very slow again...
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  • Dennie Bright plus 6 months ago
    you people complaining remind me of this video
    youtube.com/watch?v=jETv3NURwLc
    (i know, ew youtube, but the point is still relevant)
  • Chrizzle 6 months ago
    Hahaha!
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  • Daniel Hayek staff 6 months ago
    Thanks to everyone for bearing with us, site performance has gotten better and we continue to focus on this issue.
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  • Studio7 plus 6 months ago
    The BASIC UPLOADER works for me. There needs to be a link to it under the normal upload hover.
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  • Franck Deron plus 6 months ago
    why so slow vimeo? hope you get better soon as well.
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  • hded plus 6 months ago
    Hmm, took me a long time to come back to Vimeo and I think my timing is perfect :) No slow upload times etc. today :)

    Vimy feel better...?

    ;)
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  • William G. McKee 6 months ago
    wow, the last week or so, the vim site is soooo slow here in canada, all other sites are fast. When will this be fixed?? thanks
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  • Christian Fitzpatrick plus 6 months ago
    Format. . .start again! :)
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  • Daniel Hayek staff 6 months ago
    We're working on this, I assure you. Thanks to everyone for your patience.
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  • gary nadeau plus 6 months ago
    Hi Guys,
    Not able to share videos or send file to facebook. is it me or you? Thanks!!!
  • Daniel Hayek staff 6 months ago
    Hi Gary, What happens when you try to share to Facebook?
  • Lonny Quattlebaum plus 6 months ago
    I had that problem last week. The link was posted on my facebook profile, but the video was not embedded. I've had better luck since.
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  • Lynn WasHere 6 months ago
    i love Vimeo, but now that there is a paid service....the free service wait time is ridiculous!

    I don't understand how over 9 hours to upload seems reasonable to Vimeo!?
    Has there just been problems yesterday and today?

    ...ok, so videos uploaded an hour ago are already visible, yet videos from 9 hours ago are still converting.
    What is happening here? Should I reload these videos?
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  • David T. Green 6 months ago
    Not helping me at all, I'm submitting a short film to a competition and trying to get the video up everywhere; wait time is extraordinary and doesn't exactly encourage me to splash out on Vimeo+. :(
  • Blake Whitman staff 6 months ago
    Hey David,

    I hear you. From our side, we have to balance the cost of running a huge site (mostly for free) with the realities that come along with serving millions of videos. If you are unhappy with the wait time, the alternative to help support our business with a Plus membership will not only remove the wait time, its also gives you all sorts of awesome features that you will probably find useful as a filmmaker. Just wanted to let you know where we're coming from.
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  • David T. Green 6 months ago
    Hey Blake,

    Don't get me wrong, it's probably inevitable that I'm upgrading to Plus, I just found wait times of several hours a little bit too much to digest. Fine, a standard 30 minute wait I can handle, but 2hrs 20mins? Anyway, good luck with restoring business as usual.
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  • Rockfish Interactive plus 6 months ago
    It's all good. The Vimeo team is awesome. Don't tell us anything. I don't mind. We don't need to know. Get it up when you can. I'm being serious, not sarcastic. "it's going to space and back."
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  • Richard Halpern 6 months ago
    Hmmmm. Sorry guys. This wait time thing is beyond ridiculous. Why should I pay for a service where many others are FREE? You need to get ad based support. Not going to pay. Vimeo was good and I highly recommended it, but now, with the harsh wait times (I started a 180mb file before I went to sleep and it was still uploading!), I have to move on. Most Video under 10 minutes for most people and youtube is still allowing this for free and much, much faster.
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  • Richard Halpern 6 months ago
    BTW, I am a filmmaker here in LA, CA who posts dailies for others to see, critique. GO AD BASED, NOT subscription!
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