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Matt locked this topic on Aug 10, 2009 because all new issues here: vimeo.com/forums/topic:16349
  • Matt staff 4 months ago
    Hey guys,

    Please post all new issues here: vimeo.com/forums/topic:16349
  • THE FUTURE OF EVERYTHING 5 months ago
    As others, still having problems with the audio sync. vimeo.com/5695615
    (Set to watch by invitation only now, as it's broken.)
    Uploaded video with settings in place like recommended. Still image and sound are out of sync from second one. Video is quite short, so setting markers in the vid doesn't help. Aspect ratio, too is slightly weird and only looks proper in fullscreen mode.

    As said: Used the recommended settings. What else to do?
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  • Article19 plus 5 months ago
    if we can't look at it then how can anybody help?
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  • THE FUTURE OF EVERYTHING 5 months ago
    You can always ask to see the video as it's open by invitation. I just don't want a faulty vid out there on public display.
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  • Coefficient Media 5 months ago
    we are having the exact same problem! I upload at least one video a week and have used the same process for almost a year. For the past two weeks the audio has been out of sync!!!

    you can view all the videos here vimeo.com/channels/coefficientmedia and see what im talking about.
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  • imoJ 5 months ago
    Glad I'm not the only one. My first upload at Vimeo. Deleted and uploaded again to see if would clear up. Please help. Thank you.
    vimeo.com/5867203
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  • Derrik Engel 5 months ago
    Audio sync issues here as well.
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  • Ryan Southwell plus 5 months ago
    Same here. Just over a 3 min clip.
    vimeo.com/5842279
    For the most part the clips are supposed to cut on the downbeat of the song. Seems like it's off by at least 5-7 frames behind.
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  • Ryan Southwell plus 5 months ago
    Talked to Dalas to try and resolve the sync issue. He suggested taking out the black intro and have the movie start on first visible frame. Didn't work. Anyone else have an answer?
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  • Daniel Hayek staff 5 months ago
    Hi everyone, I'll look into this more tomorrow but please post a link to the video in question, it saves everyone time.

    Thanks.

    -Dan
  • THE FUTURE OF EVERYTHING 5 months ago
    Thanks for helping. I added you to the list of people who're allowed to see it. Link again is vimeo.com/5695615
  • Daniel Hayek staff 5 months ago
    This may be a part of the problem, some of your data reads as follows- Pixel aspect ratio 59:54 and display aspect ratio 295:216 try re-compressing to these settings- vimeo.com/help/compression
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  • Ryan Southwell plus 5 months ago
    Hey Dan,
    vimeo.com/5842279
    Audio is up to 10 frames behind. Happens on all new files I try. Even the same source files for current videos on there from months ago I uploaded again as a new video and the old one is fine, the new one is delayed like the video in question above. Please help. I have slugs in all empty slots. Tried all recommendations. You can reference the original file for correct timing.
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  • RemiX UH44 5 months ago
    Hello!
    Same problem here:
    vimeo.com/5856075
    I hope it will improve...thanks!
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  • Cooper City Church of God plus 5 months ago
    Same Audio Sync Problem Here.
    vimeo.com/5840045
    Trust this will be solved soon
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  • Northern Outpost plus 5 months ago
    Same audio sync problem here:
    vimeo.com/5858219

    Hope there is a fix
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  • Daniel Hayek staff 5 months ago
    Hi everyone we're still looking into this and it should be happening to fewer users now, but we're still working on it. Thanks for your patience.
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  • saabhistory 5 months ago
    It sounds like a vimeo issue totally, I've been uploading the same videos to Google Videos, Youtube and vimeo for a while now, and only in the last two weeks have things gotten screwed up with some delay they put in when they re-encode the videos.
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  • Tabula Rasa 4 months ago
    In case it might give you guys any clues on what is causing this, I just noticed the following in one of the videos I uploaded which plays back with out-of-sync audio.
    Original video length: 4444.5 s
    Length on vimeo: 4440 s

    The original video was encoded at 29.970029 fps, and it's played back by vimeo at the same fps.
    However, if I divide the original length over the vimeo length, I get a very close result to dividing 30 / 29.970029

    I'm trying re-encoding the same video at 30fps and re-uploading to see if I still get the out-of-sync audio. I'll let you guys know how it goes
    Hope that helps
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  • LizzieBtv plus 4 months ago
    It looks like I'm having the same problem with out of sync audio. About a second and I followed the encode reqs to a "T". Its my demo and I need help! Check it!

    vimeo.com/5858512
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  • steve o 4 months ago
    Vimeo, fix this problem.... will need to look around for another hosting site again..
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  • Matt staff 4 months ago
    Hey guys,

    Please post all new issues here: vimeo.com/forums/topic:16349
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