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Daniel Hayek locked this topic on Aug 5, 2009 because issue resolved. Thanks for your patience everyone.
  • Blake Whitman staff 4 months ago
    Hi Guys,

    We are aware of the problem and are looking into it asap. Sorry for the trouble, we will update this thread as soon as we have corrected the problem. Thanks for your patience.

    UPDATE: This issue should be resolved now. Please post any further issues in this thread and we will monitor is closely.
  • Jonathan Saunders plus 4 months ago
    All my videos that I embed into my sites have stopped working across the board. They worked a few hours ago, now NONE do and I have changed no settings, am I Plus member, have allow HD embedding activated and plenty of HD plays left.....

    There is no reason this should ever happen.

    Please explain and correct ASAP.

    sample not working:
    iliketotellstories.com/2009/07/air-conditioner-in-my-hotel-room.html

    sample working:
    vimeo.com/5671230

    I pay to be able to embed, why would it work on Vimeo and not where I allow?
  • smialek 4 months ago
    same here: smialek.net myspace.com/smialek from Poland
  • Christopher White plus 4 months ago
    Its a shame nobody here has a direct number to one of the staff, if they are in bed im sure a shock and a half is in store when they see all the posts in the forum.
  • guvnrDOTcom 4 months ago
    SOLUTION?

    This is a quote from ow.ly/j8eO, regarding this problem ...

    "Vimeo have been trying to save on server costs very recently. For example, a couple of weeks ago they mentioned they were dropping the option of retaining the original uploaded user video - for non-Plus members - to save space. Hey, fair play, I thought. In fact, I didn't even know they kept that before!

    "It sounds like they've moved to a different, cost-saving set of servers, but haven't configured the paths properly, else maybe are just waiting for some settings to propagate. If so, either issue could have been avoided but, hey, we all make mistakes."

    Hope that helps. the_guv from guvnr.com
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  • Sandy Buller plus 4 months ago
    I have the same problem.
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  • Beyondjazz 4 months ago
    I'm affected too, all video's on my site (both from us and from others) are not working.
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  • Peter Snell plus 4 months ago
    Same is happening to me
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  • nightwash 4 months ago
    got the same problem on video.nightwash.de
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  • duckrabbit plus 4 months ago
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  • Robbie Veldwijk 4 months ago
    same at: robbieveldwijk.wordpress.com and veldwijkproductions.nl... What are they doing?

    I am really not amused about this...
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  • same on our site, this is ridiculous we just upgraded to vimeo plus too, really not happy about this
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  • Ouais gros 4 months ago
    What's the problem ? This is my work !!!
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  • alastair Humphreys 4 months ago
    although it is not helpful to do so I am going to say "me too"!

    Looks like a blip somewhere...
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  • Nathan Rightnour 4 months ago
    same with me!!!
    nathanrightnour.com

    this is really going to hurt their credibility, AND MINE! This is my Work!
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  • hamish dudley 4 months ago
    Wish i didnt have to but I am going to join this club to.
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  • VJRUSSIA 4 months ago
    vjrussia.ru - same trouble. I had to delete all posts with vimeo video from front page. :(
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  • Freedom Comunicazioni plus 4 months ago
    Me too, me too. Maybe it's a techinical issue...
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  • porg.tv plus 4 months ago
    porg.tv as well. we need it to function properly! help! :)
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  • Chris Marquardt plus 4 months ago
    I'm seeing the exact same issue with all my videos. I'm not aware of any wrong doing on my side. Could you please have a look into this?
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  • MonNuage plus 4 months ago
    same for me...
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  • same ;)
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  • Chicagonista 4 months ago
    It was all working fine for me yesterday...and noticed that none of my video are showing now either.
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  • Quidgest 4 months ago
    the same with our blog

    quidgest.com/blog
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  • diluvio 4 months ago
    please please, we need it function, we have posted only our videos
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  • EnlightenMeNYC 4 months ago
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  • same with me.
    contentaward.at/

    please fix it, vimeos!
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  • Borja Uría plus 4 months ago
    the same that all! im confused i pay for plus and now.. :S
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  • Andriy Pryymachenko 4 months ago
    Same here. I hope you guys solve this problem...

    peredova.com/reel.html
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  • Antoine Martin plus 4 months ago
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  • shoottheplayer.com plus 4 months ago
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  • KMi 4 months ago
    I am guessing as there are so many of us with the same complaint that there is a bigger issue, lets just hope a vimeo representative acknowledges this thread sometime soon
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  • Windy City CrossFit 4 months ago
    Same here
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  • Sensitive Mind plus 4 months ago
    Same problem sensitivemind.it
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  • Marco h 4 months ago
    an same as my site: linksjugend-solid.de
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  • HYPAgrafika plus 4 months ago
    Yeah mine too. hypagrafika.com.au
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  • Harrison Blum 4 months ago
    To quote Michael Jackson: "You are not alone, I am here with you."
    What's going on?
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  • rleiria 4 months ago
    Same problem here
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  • Learning 2 Live 4 months ago
    Me too - not taking it personally... lol
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  • Fiona Goldfinch plus 4 months ago
    Mine aren't working either!
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  • MDXTV plus 4 months ago
    Same here, but hopefully they will be aware and working on it as I write!
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  • Maxime plus 4 months ago
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  • Other/Other/Other 4 months ago
    Afraid the same is happening here - no embeds are working. Glad its not just us!
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  • ::vtol:: 4 months ago
    take a rest guys!!! Hope all will be fixed in a moment!)))
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  • guvnrDOTcom 4 months ago
    ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto

    .. er, having the same problem at guvnr.com
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  • Media Voices plus 4 months ago
    same here-nothing- presuming since so many people are having same issue its a technical issue. Pretty disturbing though, we have potential funders viewing our site with no videos there. Makes us look really lame..
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  • Stamatis Yachting 4 months ago
    yep! It is the same everywhere! Can we please have an answer why?
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  • The Project plus 4 months ago
    Okay so at least it's not just me!
  • X9 4 months ago
    i thought that too....
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  • aaargh...
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  • 85 Design 4 months ago
    Same here! very strange. "This video cannot be played on this site" Please help Vimeo.
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  • mikeford 4 months ago
    Oi WHATS GOING ON? Mines not workin either!

    Angry face
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  • Matt Ward 4 months ago
    Same for me usurp-records.com
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  • Mark Brocking plus 4 months ago
    This is Rediculous!!!! Two angry faces!!!!
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  • Grapefrugten plus 4 months ago
    Same here on my wordpress blog - grapefrugten.dk :/
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  • Greenpeace in Nordic plus 4 months ago
    yep, same for us
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  • smialek 4 months ago
    same here: smialek.net myspace.com/smialek from Poland
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  • lafonoteca.net 4 months ago
    I think nobody said it before... me too!!
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  • o3media 4 months ago
    Same to me! Mine were working properly yesterday!

    has anyone noticed how many angry people has a smiling face at left? so funny xDDD
  • bside 4 months ago
    Ha, I didn't notice until you pointed it out but now it's all I can see.
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  • Chilli Chilli Wa 4 months ago
    Whats going on here... got the same problem with my videos on chilliwa.com.
    Why isnt anyone from the Vimeos responding?
    Is this a youtube-sabotage hack? ;)

    Please... tell us whats going on.
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  • Wired Creative Video plus 4 months ago
    Me too. Pretty angry.
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  • The Happybox Family 4 months ago
    Ack, I just realized that the Staff hours are 3 hours away. Hopefully this will be solved by the time I wake up.
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  • Jukka Tallinen plus 4 months ago
    My videos keep bouncing on and off when refreshing.. some available, some not.. jukkatallinen.com/jt/motion/
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  • Can Turanlı plus 4 months ago
    same problem here. buzla.com/sohbetler
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  • Same here! Please fix soon!....
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  • same problem here. pesikan.de
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  • Unseen-TV UK plus 4 months ago
    Yeah, this is not good for our business. Vimeo, you need to get this sorted, and quick.
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  • Prodrift 4 months ago
    prodriftseries.com - its making us look silly at this stage? PLease FIX
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  • Proud Creative plus 4 months ago
    We are also experiencing inconsistencies on our embedded playback, please address this issue.
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  • Can Turanlı plus 4 months ago
    I understand that there are staff hours, but this is not a personal issue, somebody should be checking the site and help center, regularly. Otherwise, there are at least 2 hours it to be solved?
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  • First Light plus 4 months ago
    ah were getting the same problem as well, any news on why it's broken :(
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  • Freakpyromaniacs plus 4 months ago
    Well thats nice to read. I thought i was the only one and uploaded a movie 3 times (990MB per time) and know this is the probem. pfffff
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  • ujjwal utkarsh 4 months ago
    didNT know so many other ppl are facing the same problem!!!

    i thought it was only me and presumed it will be fine in some time... but it didNT get fine :(
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  • Blendid 4 months ago
    Us too! But knowing Vimeo is should be fixed soon right :-)
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  • manuela callea 4 months ago
    Is anybody able to answer?
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  • Warrior X-Fit plus 4 months ago
    Not working here either. Has anyone heard from customer support?
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  • Same for me. Where is the customer support?
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  • Mick Walker 4 months ago
    Same issue!? Anyone from Vimeo reading this thread?????
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  • Raquel Rolnik 4 months ago
    mine too :(
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  • Alexandre Arsac 4 months ago
    J'ai le même problème sur mon blog ( hhttp://utopiie.com/blog/category/videos/ ) =/
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  • No not yet. It's only 06h50 in the morning in NY. I think they are still waking up, while our websites are all offline now. PLEASE wake someone up!
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  • Destiny Center Church plus 4 months ago
    Now that I know I'm not the only one... I'm sure it will get worked out. Must be a glitch. Vimeo, help us out here. :)
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  • Bruce Wiggins plus 4 months ago
    Tick tock, tick tock......
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  • Bruce Wiggins plus 4 months ago
    Oh yeah, You Tube is FREE!
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  • Family First plus 4 months ago
    Same thing here. Please fix it soon. I don't want to have to use the YouTube videos. Your quality is so much better. familyminute.com/blog
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  • seth wulsin 4 months ago
    I have the same problem.
    sethwulsin.arloartists.com
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  • Ouais gros 4 months ago
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  • Come on, wake up and fix it!!!! YouTube is knocking to my door :-)
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  • Proud Creative plus 4 months ago
    proudcreative.com/pr_syfy_01.html

    This is getting a little tedious. Surely someone from Vimeo is paying attention.

    A simple note that the problem is being attended to would suffice.
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  • James Willamor 4 months ago
    Looks like either they did a massive blacklisting of sites for some reason, or some embedding of video is down across the board. We just started getting the same error message; "this video cannot be played on this site"
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  • Blake Whitman staff 4 months ago
    Hi Guys,

    We are aware of the problem and are looking into it asap. Sorry for the trouble, we will update this thread as soon as we have corrected the problem. Thanks for your patience.

    Blake
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  • Can Turanlı plus 4 months ago
    No blacklisting because they allow some of the videos work and some others not in the same domains.
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  • Can Turanlı plus 4 months ago
    at least a staff :)
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  • Prashanna Jayaseelan plus 4 months ago
    I hope this gets fixed today...
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  • ben murtagh 4 months ago
    so many angry types, give a fuck, shit happens, servers go down, vimeo rules, if you're small-minded enough go elsewhere and leave this place for the good guys.
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  • Veloz Media plus 4 months ago
    PLEASE HELP! Thanks guys...
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  • CanalDocumental TV plus 4 months ago
    Same for us - canaldocumental.tv - , we hope you can solve the problem really soon, today.
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  • Brick Mansion 4 months ago
    Its back! WAHEY!
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  • Nathan Rightnour 4 months ago
    fixed. phew.
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  • Thanks guys,
    mine is already working right now!!!!!
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