Help with Vimeo Mobile (www.vimeo.com/m)

when clicking on vimeo.com/m from my blackberry, my phone browser enters into this weird, never-ending cycle of page-loading and reloading..... help! We have a lot of videos that we need mobile versions of!

I have two short videos less than 5 minutes each. It is over 48 hours ago that I checked the mobile radio button inside of my PLUS admin panel.

Every time I have hit my video on the mobile vimeo site over the last 48 hours I get the allowing message:

"Mobile versions of your videos are being made right now, check back here later!"

I have just tried the advice at the top of this page to disable mobile, save and then re enable mobile and save again. Will wait and see if that works.

One of the videos is embedded her hawkslanding.ca/video and the other one has been turned private. I will try back in a couple hours to see if the enable disable worked but if not I need some help from the staff.

Thanks in advance.

Link: Www.hawkslanding.ca/video

I need to make this video iPhone capable a.s.a.p. for a demo that is going on now, any help would be appreciated.

vimeo.com/18407059

I can't find the tab "Generate Mobile Videos"

hi, i'm launching my website flotography.com tomorrow and tried getting my 6 videos generated for mobile videos. no luck yet. i made my videos public a bit ago. Can you please push these through: vimeo.com/user5638905/videos
thanks

My video's run perfectly on iPhones when I move them to youtube. Bye bye vimeo.

Make sure that every single video here will run on an iPhone and I'll be back :)

I'm confused by this discussion. I'm a basic member and if I visit my video on my iPhone it plays fine. Other people go there, and there's no "mobile version." I get Vimeo charging for additional uploads, additional transcoding, and the like.

But are you also arbitrarily blocking mobile browsers even if they support the standard transcode already present via my basic account? Where no "mobile version" is needed?

Hello,
I have a smart phone with Bada OS. But with the default internet browser when I enter vimeo.com/m/ it redirects me to vimeo.com
Therefore I cannot watch any videos.
Any idea?

So I've tested and I guess I've answered my own question -- yes, it appears Vimeo blocks mobile clients for iPhones and the like even where no mobile version is necessary.

I hope you guys will revisit this disappointing decision. The "mobile" distinction is going to become increasingly arbitrary. Already, it looks like you block an iPhone unless someone's opted for Plus account and "mobile version" but display the regular video for an iPad, even though they're running the same OS.

Where does an Android-based tablet fall? What screen size ceases to be mobile? Given your handling of iOS, it's apparently somewhere between 3.5" and 10".

Everything about Vimeo is better than YouTube -- except the fact that I have no idea whether my video will play (correction -- be allowed to play) when I send someone a link. As OS options expand, tablets proliferate and Internet connections become ubiquitous, this kind of distinction is going to increasingly frustrate people.

Hi, I have a Vimeo plus account but when i type in vimeo.com/m on my computer is goes to vimeo.com.
I then go to "my videos" but i can't seem to fine the section "Generate Mobile Videos" ?
Any ideas on what I'm not doing?

Hi, it seems that only non-private video gets the mobile version. However, as I need the password protection for my video, is there anyway I can set my video to mobile version and yet protected by password? My priorty is password protection over mobile version. Wonder if I can have them both. Thank you very much.

Hi-

I have a video set to "Hide this video from vimeo.com" and to embed only on an approved site (private blog). It is not password protected.

Everything works great, except I can't get it to view on my iPhone. Can you help me?

I am getting a blank (white) screen with nothing happening (loading, waiting, etc - nothing) for any video that I know has a mobile version.

I am a PLUS member and have many videos that I had created mobile versions for (and have watched previously), but now, nothing. I see my home page for my account, the screen shots of the videos, but when I click on them to play, it goes to the vimeo.com/m/#/videonumber screen which is blank.

Can you please help me?! One is important for a client. I put that one in the link below. video plays fine online but NO mobile versions of any of my videos are showing up (and that's on 3 iPhone 3GS phone and one Blackberry, not just mine.) thank you -

Link: vimeo.com/archwaycreative/pratt

Umm - it's been that for a bit and I've just posted it, so how fast is "right now?!" The nonprofit has a membership drive focused on that video and it was supposed to go out TONIGHT. Sigh.

Hi Mark - Yes, that issue is fixed now - great, thanks!

But, now I have another issue - when I access the video link I originally posted vimeo.com/archwaycreative/pratt - it plays on my mobile phone just fine. Looks perfect, acts perfect.

OK, now - that video is also posted on another account - we were waiting to see if all this worked out to establish a separate account for the nonprofit. The video is at:
vimeo.com/19746445

I upgraded that account to PLUS as well. And, I created a mobile version. But when I try to access that video on my iphone, it shows the "page" for the video - looks great and no white screen, all the text and Vimeo options are there - but there is a "cannot play" graphic over the video, rendering it unplayable when I try to access it on my phone.

I need it the mobile version to work, obviously - can you please help with this? We delayed the email for our membership last night to be sure the mobile version was resolved - and now we still can't send it. :-(

Thanks (and I do want to say thank you for resolving the other issue quickly) -

Link: vimeo.com/19746445

Here is the link of that screen (I PDF'ed it from my mobile phone) - bit.ly/fUYlWJ

I desperately need that mobile video to play -

thank you -

hi i'm having trouble setting up my website to work with i os devices i think i messed up the embed code trying to get it to embed at the "correct" demintions (for a computer that is) but it works fine on android but not on I OS devices (ipod,iphone,ipad,ect) i cant figure out why ps i even cant even get it to work on vimeos site can anyone plz tell me what i'm doing wrong thanks

Link: xpointe.net/sermons.html

cool thanks
I don't have one (i will ask my friend)
was it the one embedded on my site, or the one on vimeo that worked for you?
thanks for you help i will report back soon

another friend just tried it on his i pad and it worked just fine i guess the problem was on his individual i pod (i'll give him your tips next time i see him)
thanks for all the help (this is why i like vimeo)

Hey, I know this is a thread of people asking for help, but I just wanted to say thanks for all the hard work and speedy replies.

I found the answers to my questions by scanning this thread, I set up mobile versions of all my videos to play on my site yesterday, and by today they all work.
It's totally awesome, I love the player, it was a total thrill to watch them on my phone this morning.

So thanks to all you guys who are working to make cool features like mobile videos work, and for taking the time to help all of us get them working on our sites quickly. You rock!

Hey,

First want to say thanks for a great service! One comment, I had a hard time figuring out how to convert my videos into a mobile version. I went to vimeo.com/m and it redirected me to vimeo.com/m/#/featured and there was no link to my videos. I took a shot in the dark and when to vimeo.com/m/#/myvideos and that actually worked (videos are in the process of being converted). The docs make it sound a lot easier :).

Thanks!
ttyl
Dima

Hi guys Ive got random issues on a few devices, ive reset cache/cookies etc.

I have just noticed that all my videos on my site, are not displaying in the right position and also NOT playing at all whilst viewing on an IPAD??

I used the new code months ago all fine, NOW viewing on an ipad over 90 videos are not playing and also not displaying within the layer, within the frame they are coded in.

All my videos sit inside "div id layers" within a frameset
to fit within a design. The videos played fine when i built the site, and i just noticed today that they are ALL doing this?

Can anyone help me on this problem.

ALL of the videos now jump to the top left of the screen and refuse to load and don't play?.

I have checked this through another ipad software browser called "browser" and it is exactly the same.

and on a couple of ipads and phones all with similar issues and no show videos?

Many thanks in advance for any help on this confusing issue guys. it could be frames? it could be layers? again any help would ease some confusion ; )

ipad 4.2+iphone 4.2

/hagbard

Link: theestateovcreation.co.uk

Hi,

Upgraded to Plus account some days ago. Just now uploaded vimeo.com/21009986 promo and embedded it on homepage on my ning site: springdance.ning.com/ Then tried watching it on my mobile (HTC Desire HD) and I get a warning (yellow triangle with exclamation mark in it)

Would very much like to know what to do. Tried uploading through Youtube and this works fine. Like Vimeo better though ^_^

Any help greatly appreciated.

It works!

feeling a bit silly now as solution was that simple....thx a million Mark!

Hi, this is a great feature but we're trying from iPhone 3gs and getting the error "Cannot Play Movie: The server is not correctly configured". any ideas? this applies to probably every video we have uploaded.

Link: vimeo.com/m/#/myvideos/20333202

honestly, i just found out that my videos (free membership) wont play on modern phones ... what a bummer. friendly goodbye as I transfer them to youtube, sorry duders.

How do you search videos on the app?

iFrame embedded pro videos all showing up as "Flash required" on the iPhone 4 - here's an example: vimeo.com/21220255

any way to have my tumblr play these on the mobile device?? parkersart.tumblr.com/tagged/video

A couple of days ago, I pressed the button to convert all my videos to mobile phone. Is there soemwhere that tells me -- this video has been converted for mobile phone ?
I usually use H264 but my last video was WMV9 HD. Is that a problem for mobile phones ?

Hello, I very recently upgraded to vimeo plus so that I could make all my videos mobile compatible. I read the FAQ and it told there would be a "Generate Mobile Videos" button as well as a checkbox in the settings. I didn't see said button, so I checked the box in my settings, but now, how do I know if my videos are being converted or if they're mobile ready?

EDIT: Will I be advised if there was a problem during the conversion?

How is the public mobile url for my fans to see all my videos in a list?

Link: tranergy.tv

Hey guys, whenever I try to link directly to my video (vimeo.com/23003962), the link does not show up on my blackberry browser.

Instead a loading screen flashes for a bit, and then takes me to what looks like the home screen. However, if i look into my browser history and go back, it then plays the video perfectly.

What is the link that I should give to blackberry users so they can go directly to the page where they can press play on my video without doing any browser Jujitsu?

Also, when i try to link to the mobile site link (vimeo.com/m/2300396) it just gives me a white screen with tiled screens from the video.
Thanks in advance

Link: vimeo.com/m/23003962