Lauren Krauss

Lauren Krauss

I uploaded my video (twice) yesterday. I didn't get an error either time, but the message on the video page says that it's in line to be converted. I uploaded it 23 hours ago. At this point, should I assume there's an error?

Link: vimeo.com/24568258

Gordon Renkes

Gordon Renkes

"Me too". A short 28 MB wmv formatted one, uploaded yesterday afternoon.
My editor program (AVS4YOU) did not have any standard export formats in which all the details matched your list. So I picked one that looked pretty close. Is that good enough? Or should I specify a "custom" format using exactly your recommendations?

Link: vimeo.com/24564760

Sam Morrill

Sam Morrill Staff

Hi Gordon, very sorry about that. Your video should convert soon.

Mark

Mark Staff

Looks like this has failed due to your compression settings. I'll try to push it back through but if it still doesn't convert, please try re-compressing your video according to our recommended compression settings and try your upload again.

Vimeo FAQ: vimeo.com/help/compression

Matt Chandler

Matt Chandler

Similar issue to mine: I've been waiting 19 hours for last night's upload to convert. The page has said the video "will start converting in a moment" for many hours. Any help would be most appreciated!

Link: vimeo.com/24591977

Mark

Mark Staff

Hey Matt, looks like this has failed due to your compression settings. I'll try to push it back through but if it still doesn't convert, please try re-compressing your video according to our recommended compression settings and try your upload again.

Vimeo FAQ: vimeo.com/help/compression

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