Edwin van Ulsen

Edwin van Ulsen Plus

Good morning Staff,

Could you please look into this? My clip was converted bij Vimeo to HD, but it wil only play in SD- I have to turn off HD in order to let it run. Thanx for your help!

Link: vimeo.com/57291928

Cheers, Eddie

Tommy Penner

Tommy Penner Staff

Hi Eddie, I'm going to run your video through HD conversion again. Since it's such a long video, it'll take some time to convert, so if it's still not playable in a few hours let us know

Edwin van Ulsen

Edwin van Ulsen Plus

No luck- it says "refresh- it's available in HD" but still won't work. What to do? Upload again?

Edwin van Ulsen

Edwin van Ulsen Plus

No luck- it says "refresh- it's available in HD" but still won't work. What to do? Upload again?

Tommy Penner

Tommy Penner Staff

It looks like your newly uploaded version plays back fine now, sorry for the trouble!

Ian Durkin

Ian Durkin Staff

Hi Roy, sorry for the trouble. Can you describe the issue that you are seeing in Chrome?

Mark

Mark Staff

Yes, it's working great. Have you tried clearing your browser cache and cookies?

Mark

Mark Staff

Works for me, can you describe your issue please?

This conversation is missing your voice. Please join Vimeo or log in.