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"Sorry. Video is unavailable."

Mark Staff locked this topic on Feb 14, 2013 because resolved

Showreel archive clips

Showreel archive clips Plus

I have been experiencing this since 08.00GMT - kept thinking my export was 'wrong' in some way but I'm certain it's fine

Could VIMEO have a status report section to flag any current errors?

Niko Korkalainen

Niko Korkalainen

I'm getting this issue also. After hours of compressing and uploading. Great.
edit. I already tried clearing my browser cache etc. No help there.

Link: vimeo.com/58442633

Mark

Mark Staff

Sorry about that, everyone! Everything should be working just fine now!

Susan Kempster

Susan Kempster

I just posted in another thread about the same issue. I see here it's been happening quite a bit lately! Hope you can help me out as well. Thanks!

Enlace: vimeo.com/58532173

Susan Kempster

Susan Kempster

Hey Mark, thanks for the quick reply and resolution of the issue. :D
Susan

Mark

Mark Staff

You're all set- sorry everybody, we're working on this.

Roy Koshy

Roy Koshy Plus

Please check the video below. It's not running, giving error message "there was a problem loading this video". Upload settings are absolutely as per the guide, 100% uploaded without having any error. Please check. Thanks. roy
vimeo.com/57981947

Mark

Mark Staff

I will try re-encoding this.

Mark

Mark Staff

This is available now, sorry about that.

Mark

Mark Staff

I'm going to try running this back through our transcoders - but what did you use to export this video?

Mark

Mark Staff

I'm going to try running this back through our encoders right now

Mark

Mark Staff

You're all set, sorry about that.

Waddell Media

Waddell Media PRO

Hi Mark, got it sorted again by uploading it. Thanks

Mark

Mark Staff

These seem to be working fine, are you still having trouble?

Ian Durkin

Ian Durkin Staff

Sorry about that. It looks like your video is now up.

Tika985

Tika985

Same problem here, even if I get an e-mail saying my video is online. I am now trying to upload a shorter version as well, see if it makes any difference. I also asked someone else to have a look, but still unavailable.

Link: vimeo.com/59014610

Ian Durkin

Ian Durkin Staff

Sorry about that. It looks like your video is now up.

J D

J D

I uploaded this video and it's been "done" being processed for 2 hours now but it's still unavailable?

Link: vimeo.com/59126709

LittleBigProductions

LittleBigProductions

Hi Ian or Mark or Staff member

Uploaded this vimeo.com/59209786 and it's also giving me the same issues..
But the videos play back on my iPhone perfectly... please help if possible

Thanks a lot!

RWP

RWP

Hi,
Just uploaded my first ever video onto vimeo and got - sorry, video is unavailable - have I done something wrong?
Thank you.

Link: vimeo.com/59209992

Immanuel Heims

Immanuel Heims Plus

Hello,

I have the exact same problem, althoughthe video was uploaded 100% conforming with the vimeo compression guidelines.

Can you please help?

Thank you!

God bless you.

Link: vimeo.com/59212606

DOMA HOKA

DOMA HOKA

Thanks. I had already deleted and tried re-uploading last night. Is there any way to add that back to my videos…link works but doesn't show up in my videos. Or the one I re-uploaded, which is still not working:
vimeo.com/59285919

Thank you!

Link: vimeo.com/59285919

DOMA HOKA

DOMA HOKA

Nevermind :) Uploaded a new one and it's working. Thank you.

Zena Hirsch

Zena Hirsch Staff

Hi there, you've already uploaded a video in HD during your quota period: vimeo.com/59198715

You'll have to either delete this previously uploaded video, then upload the new one again; or, wait until your quota resets on Wednesday.

Stuart Page

Stuart Page Plus

Dudes, this is a big issue. What gives? Look how many upload failures you're getting.

Zena Hirsch

Zena Hirsch Staff

Hi Stuart, thanks for reaching out! I've responded to your posts on the other threads. By containing your responses to one thread, we can ensure more timely feedback. Thank you!

UCLA REMAP

UCLA REMAP PRO

Please help. Receiving "Sorry. This video is unavailable." Other clips uploaded at the same time are working. Tried clearing my cache per advice on a similar thread, didn't work.

Links: vimeo.com/59321431, vimeo.com/59321430

Stuart Page

Stuart Page Plus

your one works. they seem to be fixing with no notification. What a drag.

Zena Hirsch

Zena Hirsch Staff

Hi guys! Joey, your video is up and running - as you noticed. Our system is fixing most of these automatically, so staff members are not able to always notify you instantly. Sorry about that!

Mark

Mark Staff

Sorry about that, you should be all set now.

Mark

Mark Staff

Sorry about that, you should be all set now.

dirtywater

dirtywater Plus

My video is coming up with the same error. Loaded it twice under different names and it just says "this video is unavailable" Need this up for training.

Link: vimeo.com/59637493

Loth

Loth Plus

Same here. It is happening for days now. Vimeo seems to have big technical issues. Sorry, but I am forced to close my account

Link: vimeo.com/59638949

Mark

Mark Staff

All your videos should be working now, sorry about that!!!

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