Rising to the Top: Perspectives From a Services Leader - Greg Sebasky, Philips Healthcare

by TSIA / Added 5 months 4 weeks ago

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This keynote is sponsored by Servigistics. Running services at a tech company has not often been considered a stepping stone along the path to the CEO's office. But things are changing. Dynamic markets…

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Consumption Economics Today

by TSIA / Added 5 months 4 weeks ago

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Consumption Economics Today This keynote is sponsored by Compuware. Following JB Wood’s keynote describing the forces that are upending and irreversibly changing the technology industry, Executive…

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SaaS Technology Enables Customer Intelligence for the Services Industry - Guy Gauvin, Taleo

by TSIA / Added 5 months 4 weeks ago

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SaaS Technology Enables Customer Intelligence for the Services Industry This keynote is sponsored by Citrix Online. The emergence of the Software-as-a-Service (SaaS) delivery model has brought new…

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From Global Services to Customers for Life - Maria Martinez, salesforce.com

by TSIA / Added 5 months 4 weeks ago

336 Plays / 1 Likes / 0 Comments

From Global Services to Customers for Life This keynote is sponsored by KPIT Cummins. A decade ago, Salesforce.com helped transform the enterprise application industry towards what is now ubiquitously…

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Consumption Economics: The New Rules of Tech

by TSIA / Added 5 months 4 weeks ago

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This keynote is sponsored by ServiceSource. If you’re a tech company, the most dramatic effect of megatrends like cloud computing, managed services, and the rise of consumer technology won’t be felt…

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