James is a designer at Mayo Clinic, a nonprofit worldwide leader in medical care, research and education. Earlier in his career he designed at startups in service to large enterprises such as Air Canada, IBM, Exxon, 3M and Dow. After completing graduate work at Parsons the New School for Design, he moved into the social sector – lecturing on design at CUNY, Parsons and UMN, and planning websites for nonprofits and healthcare institutions. James is currently working on a new user experience for MayoClinic.org, a leading online healthcare service with over 1 billion pageviews per year. He lives with Caroline Z. Krzakowski in Brooklyn, NY.