Change agent and interactive design strategist with extensive experience leading process and organizational change, and developing customer-centered products and services. Passionate evangelist of the user-centered design process, providing information architecture services, user research, and creative design. Proven ability to lead successful, energetic, blended-role design teams, mentoring a talented and diverse staff of designers across disciplines, while rolling up the sleeves to provide direct contribution.

Expertise includes interactive marketing, product design and software development across a wide variety of industries and domains. Specialist in working with clients to help extend brands and deliver solutions in interactive strategy, experience planning, ERP applications, web design, research, analytics, and search marketing (SEM/SEO).