Robert Cole is Founder of RockCheetah (rockcheetah.com), a travel industry marketing strategy and technology consultancy specializing in aligning marketing objectives, appropriate technologies and business processes to drive customer engagement and exemplary service delivery.

Robert’s executive leadership positions include: Corporate Director, Marketing Planning for Four Seasons Hotels; VP Business Development of Anasazi; Director, Hospitality Development at Sabre; VP Hotel & Car for Neat Group and VP Destination Experience for The Mark Travel Corporation.

His industry leadership roles include serving on HEDNA’s Board of Directors, Open Travel Alliance’s founding Interoperability Committee, HITIS’ Advisory Committee and as a Cornell Center for Hospitality Research Partner Representative.

Robert speaks frequently at travel industry events, including: The PhoCusWright Conference, PhoCusWright@ITB, Open Travel Alliance Advisory Forum, Society of Government Travel Professionals EdCon, Hospitality Financial and Technology Professionals Annual Convention and HITEC Conference, The ITB Convention, Hotel Electronic Distribution Network Association, and Hospitality Sales and Marketing Association International Revenue Management & Internet Strategy Conference.

Robert is also author of the Views from a Corner Suite blog (rockcheetah.com/blog/)where he diligently attempts to prove hotel & destination marketing, travel technology, quality service & profitability can peacefully coexist...