Videos tagged “itilv3”
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Training: ITIL v3 Intermediate - Operational Support & Analysis (OSA)
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ITIL 2011 Refresh: Has "Change" Changed?
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[EN] Amettis - My ITIL® +
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[FR] Amettis - My ITIL® +
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Implementação ITIL no Instituto da Habitação e da Reabilitação Urbana
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ITIL v3 - Processus de strategie, processus de conception - video n°4 (part 1-2)
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ITSM Weekly The Podcast (Episode 50)
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Training specialists for CAPM , Training for Six Sigma .
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Training specialists for PMP , Training specialists for Lean .
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ITIL v3 - Gestion d'un incident et d'un probleme - video n°3
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ITIL Service Desk Structures
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SLA
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