Jon Frankel Plus

Recent Activity

1. 
   2 months ago

   Jon Frankel commented on Problems Uploading or Processing

   HI. I am trying to upload a full length feature documentary. I used the proper settings to compress out of FCP. It wasn't working. I then followed the advice of one of your folks and tried FIREFOX instead of Safari. It got to 53% and then stopped…

2. 
   2 months ago

   Jon Frankel commented on Problems Uploading or Processing

   hi.. I've read the settings and exported a film running an hour and 13 minutes. The QT says it is 4.2GB on disk. when it was uploading it said it was 3.9. I bought several weeks ago the pro or premium that allows me to upload a file of this size.…