Dr. Rick Brinkman has been a speaker and trainer for over 30 years. He is the co-author of the international bestselling McGraw-Hill book Dealing With People You Can't Stand, How to Bring Out the Best in People at Their Worst, which has been translated into 24 languages. He has served on the faculty of ACPE, American College of Physician Executives and has been featured as a communication expert in the Wall St. Journal, O Magazine, CNN, CNBC, and The New York Times. His clients have included the astronauts at NASA, the Under Secretary of Defense and his staff, LucasFilm, Boeing, Carolina Health Systems and many others. He is known for his unique presentation style of Educating through Entertainment.