saabhistory

MESSAGE TO VIMEO: We originally liked this video service you provided and many of us even upgraded our accounts and paid you. Now, within the past month, we've been shocked to realize you've "tweaked" your settings to our inability to get 99% of most videos uploaded to your website. You are now requiring us to basically go head on and spend enormous time and resources in getting our videos 110% correct right down to the level of detail that previously was not necessary and thus not required. We are asking you to please correct this problem and stop constantly "tweaking" your video requirements and video encoding process. If you refuse to make the changes, then please remarket this service as for only professional experts only with a number of years of video experience only, not for the "average Joe or Jane". This is really getting to be ridiculous and even more so that we have not seen a formal response from you here in this thread at all. We truly want this service to be working, so I kindly ask that you respond to this letter by stating that you will make whatever fixes, corrections necessary to bring your service back to what it was approximately a month ago where the audio/video encoding actually worked for "normal" people, the bread & butter of your online video service. Thank you. Engaged Customer