kerry candaele

Recent Activity

1. 
   2 months ago

   kerry candaele commented on Problems Uploading or Processing

   Would you please provide instructions on how to be reimbursed for a Pro account that did not work? I'll move to a plus account, as the below 5gig file worked. No file above 5 gigs worked for me. Nor were my direct questions about that problem at…

2. 
   2 months ago

   kerry candaele commented on Problems Uploading or Processing

   I've tried safari. but I will try again.And I have tried uploading on safari with the link you have here and that Zena provided earlier. It didn't work. In the meantime, I'm going to upload a file smaller than 5 gigs, which, again, seems to have…

3. 
   2 months ago

   kerry candaele commented on Problems Uploading or Processing

   As noted above, I tried the link that Zena provided, but that didn't work either. When I go to my videos now, I notice that it says the video is uploading, but there is no sign of any percentage of the upload, or any showing in the box to the left…