3 weeks ago

Mark commented on Can't replace video file in the Forums

Which button, exactly? The upload button?

3 weeks ago

Jack Barraclough commented on Can't replace video file in the Forums

Hey Ian, Sorry, probably should have been more specific with my question. I know where to go to do it, my problem is that the button is just not showing up! So I have nothing to click on!!! I thought it might be a javascript issue, so tried on differen

3 weeks ago

Ian Durkin commented on Sound quality of uploaded video in the Forums

Hi Jack, because we do transcode all videos that are uploaded to Vimeo in order to optimize their online playback, the original video will always look and sound better than the version on Vimeo. We try to minimize this drop in quality but unfortunately, i

3 weeks ago

Ian Durkin commented on Can't replace video file in the Forums

Hi Jack, you can do this in your video's Settings page in the Video File tab. For instance: https://vimeo.com/41214909/settings/file

3 weeks ago

Jack Barraclough commented on Sound quality of uploaded video in the Forums

I uploaded a video and the sound quality has significantly deteriorated from the file I exported on final cut pro. I followed the instructions from the help centre's compression video tutorial also. exporting the audio as AAC ..etc I created the soundtra