The world's most complete customer relationship management (CRM) solution
CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. WTM offers the broadest and deepest portfolio of CRM solutions that address all customer touch-points and provide rich functionality to support the specific business needs for organizations of every size to deliver a superior customer experience.
• You can automate and streamline your full sales process. CRM Software delivers integrated Sales, Marketing, Customer Service and Support automation solutions that adapt to an organization?s unique customer acquisition, retention, and development processes.
• CRM application provides a complete SFA & CRM solution with low cost of ownership, rapid time to productivity and high return on investment.
Accounts & Contacts
• Maintain account and contact information, plus all associated activities, notes, opportunities, quotations and sales.
Every sales lead, if rightly tracked and nurtured, can be a revenue generating opportunity. However, one must have the right process and tools in place to make sure these are properly guided towards the most likely result of sales planning. For this reason, businesses consider Lead management as one of the important activities in their organization-wide sales & marketing process.
Workflow and Approvals
Sell more by automating your day-to-day tasks. Automatically drive deal change alerts, route leads to teams, assign opportunities, and monitor account activity.
Real Time Pipeline Management
Sell on time with real time, personalized access to every deal in the pipeline. Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets.
Customer Activity History
Sell proactively and avoid surprises by knowing what matters to your accounts and contacts, when it matters. Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise. Understand what matters to your key contacts and when to engage with smarter account intelligence based on cross-channel and social media activity.
Sell smarter. WTM Sales CRM reporting and dashboards provide you with real-time information about your pipeline, progress to quota, key opportunity and account activity, and rep performance. WTM Sales CRM reports are designed for the end user so every sales team can securely access the insight they need to drive performance.
Sell your way... Unlike traditional CRM solutions that record your work in monolithic systems only IT controls, WTM Sales CRM has the flexibility, agility, and simplicity that enables anyone to personalize the platform so you can sell your way. Configure WTM Sales CRM to fit your sales process, your forecasting practices, your team and your business.