Nic discussed the importance of systems thinking, including the quote:
‘Systems thinking begins when first we see the world through the eyes of another’
He explained that it is important to keep in mind the well-known illustration of the six blind men touching an elephant and interpreting their experience of an elephant differently. This idea of a personal world view is core to systems thinking.
Every system exists within another system. When you recognise something as a system you start to break these down into components, without each of which the system will not work. When we are designing something, we have to remember what it is a part of and how any changes may affect that system.
He also observed that the boundaries of a system can be changed: a bicycle is a system, but add a cyclist and you end up with a new system. When you change the design of a part of a system you have to think about the whole system to understand the consequences.
UXBristol 2014 - 2014.uxbristol.org.uk/
UXBristol 2014 is the fourth User Experience Design conference organised by the Bristol Usability Group Community Interest Group (CIC). The one day conference offers a mix of workshops, short talks and mini talks. The event is made by James Chuddley, Stuart Church and Dave Ellender, helpfully assisted by a small group of volunteers.