Knowing your customers’ health score is important in today's subscription economy. But how do you determine the economic value of that score? How do you identify your next play for low scores and prioritize which at-risk customers to focus on? This webinar will demonstrate a data-driven approach to customer health scoring that leverages predictive analytics to engage the right customer with the right communication.
View this webinar recording to learn how to:
• Gain predictive insights and monitor health throughout the customer lifecycle
• Understand the economic value of customer health score so that you can reduce retention costs while increasing retention rates
• Apply a data-driven approach to improving customer health scores to create customers for life