Demo: HSBC GPB Chat Integration with Symphony Messaging & WhatsApp | Innovate 2025

Symphony’s Alexandre Adam, Business Development Manager brings clients center-stage to show how Symphony products have transformed connectivity at their firm year after year.

Charlie O’Loan, Senior Digital Product Owner, HSBC demonstrates how HSBC’s GPB Chat integrates with Symphony Messaging to connect Global Private Banking clients with their relationship managers allowing HSBC clients to communicate, receive market information, and discuss authenticated trades through familiar apps like WhatsApp from anywhere.

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Recorded live in London on 21 May, 2025.

This session features workflows that Symphony does not control or determine; our partners and customers build these solutions to streamline their workflows on the Symphony platform.