FMI-TPOP 2025 Digital Seminar #2: Scenario-Based De-Escalation in Food Retail 17-JUN-2025

Food retail employees face daily challenges—from shoplifting to customer conflicts—that can quickly spiral out of control. Traditional reactive approaches often increase risk rather than resolve issues. Join our expert-led webinar to master a strategic de-escalation process that protects your team, customers, and business. Learn scenario-based strategies for handling common situations like shoplifting, loitering, and workplace conflicts. Equip your entire workforce with consistent, professional response techniques that defuse tension before it escalates. Perfect for asset protection and loss prevention professionals—register now to create a safer retail environment!