Enjoy this virtual tour of our Austin NOC, SOC, and DC. Contact us at email@example.com for more information.
TRANSCRIPT: "The Genesis Network Operations Center and data center are located in Austin, Texas, just an hour away from our headquarters in San Antonio. Here, we support a range of client services as well as many of Genesis’ own internal operations.
Our state-of-the-art Network Operations and Security Center runs 24/7, 365 days a year. This is where our analysts monitor client systems, respond to tickets and alerts, and provide technical troubleshooting and incident management to quickly resolve issues. Genesis NOC analysts are certified on multiple platforms. We can dispatch field services and parts delivery, as well as coordinate with third party providers to restore service.
The Genesis Tier II data center spans 3,000 square feet of our Austin facility, featuring secure pods and racks, redundant power distribution, and redundant data connectivity. We provide offsite backups, 24/7 onsite technical support, and industry-leading security protocols.
Our built-in TelePresence capabilities allow guests and onsite teams to meet and engage face-to-face with our clients and colleagues around the globe.
Genesis welcomes you to check out our Network Operations and Security Center in Austin. Contact us now to schedule a visit."