Join bestselling author Jay Baer and Econsultancy's Stefan Tornquist for the first of two webinars from the authors of our 'Masters of CX' series, in partnership with Offerpop.
This one-hour session brings together the renowned authors of the six reports to discuss the themes, issues and opportunities brought up in their work.
With an emphasis on questions from the audience, these web events will cover new ground and new examples of great, innovative customer service, customer experience and customer insight.
This session will be hosted by Jay Baer and Stefan Tournquist, who will be joined by:
Lee Odden, co-founder and CEO of TopRank Online Marketing and the author of Optimize: How to Attract and Engage More Customers by Integrating SEO, Social Media and Content Marketing (Wiley)
Ted Rubin, a leading Social Marketing Strategist and Keynote Speaker, who wrote ‘Return on Relationship’ in 2013.