Behind the Scenes at Rich Entertainment Group: Rich's Catering & Special Events - Movie Production Catering

Go behind the scenes at Rich Entertainment Group and see how Rich’s Catering and Special Events take on the fast-paced demands of production catering for the Great American Family film slate right here in Western New York. This video captures the extraordinary effort required to fuel cast and crew across twelve-day shooting schedules—where team sizes have grown from 30 to more than 50, call times shift constantly, and menus must adapt daily to meet a wide range of dietary needs.

At the same time, this work is happening in parallel with equally critical commitments: preparing catering for Rich Products’ Global Leaders Meeting and executing daily food operations at Dolly's, where more than 500 associates rely on fresh, high-quality meals every day. It’s a testament to the scale, coordination, and professionalism of a culinary operation delivering excellence across multiple high-profile priorities simultaneously.

Under the leadership of Chef Will Kreiner, and with the culinary expertise of Chef Adam Ratka and Chef Dillon Ralph, alongside dedicated support from Steven Kijanka, Tracy Betancourt, Jennifer Fischer, Tori Stipanovich, and Michael Cacciotti, the team ensures every production catering meal reflects the quality, consistency, and hospitality that define Rich’s.

From serving nationally recognized talent like Danica McKellar and Mario Lopez, to supporting the daily needs of associates and global leaders, this is the story of a team operating at full capacity—elevating every production and every guest experience while showcasing the very best of Western New York on a national stage.

Rich's Catering & Special Events is operated by the Rich Entertainment Group—a subsidiary of Rich Products

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Go Backstage: Behind the Scenes at Rich Entertainment Group

Each episode showcases the planning, precision, and passion that make it all happen.

 

Get an exclusive look at what it takes to bring some of the most elaborate and well-attended events in Buffalo—and across local communities throughout the U.S.—to life.

 

The new series, Behind the Scenes at Rich Entertainment Group, shines a spotlight on the incredible dedication and teamwork that goes into preparing our public and private events—from intimate gatherings of 25 to large-scale productions hosting up to 15,000 guests.

 

Each episode reveals the behind-the-scenes efforts of REG associates who work tirelessly to ensure every detail is professional, seamless, and unforgettable for our attendees.

 

Stay tuned for new episodes—and join us in celebrating the people who make the magic happen!