At Today’s Dentistry all of our team follow and act upon the practice’s philosophy of being open, honest and plain speaking. At Today's Dentistry, how we run our Practice is a commitment to our patients and a reflection of our personalities. Both David and Darryl and our wonderful staff welcome patients into our practice as if they are coming into our home.
It is important to us that all our patients feel empowered to make the most informed decisions about their dental health and that is why we consult with you all the options, alternatives and the associated costs of the treatment recommended.We welcome our patients as if they are coming into our home and we have designed our surgery so that it has a relaxed and outdoor feel to the practice.Your comfort is especially important to us and many of our patients have commented that they like the fact that the surgery is not hard and clinical but feels warm, welcoming and relaxing for them. As with any guest in our home, we think it's bad manners to run late for people.
We try really hard to run on time -‐ that doesn’t mean that we always do -‐ but give or take 5 minutes you can be pretty confident that we'll see you when your appointment time says. We believe in pain free and guilt free treatments and we use modern day anesthetics which are very, very effective.We do our best to make sure that people feel the least amount of pain as possible.
We have every known bit of technology and we use that to try and really help people overcome their fears; whether its taking painkillers, or relaxants before they come in, or with the use of anesthetics and Nitrous oxide commonly known as laughing gas when in the chair. A lot of our pain management is about being gentle and compassionate and helping people really work through the process of having dental treatment and knowing that we’re on their side.If people feel that they’re being listened to and that they’ve been taking care of, the dental treatment should not be painful at all when the trust is there.
As we have been providing quality dental care for over 25 years, we understand that our staff is our most important asset. We have been very blessed with our team members – some have been with us for over 15 years.When choosing members of our team we rely as much on their personal and communication skills as on their technical skills. We look for warm, caring and friendly good people. It’s always quite easy to train someone in technical skills but you can’t train someone to be caring and sympathetic. It’s not so much that they are team members more that they are like friends for our patients.
When patients feel that way it makes going to the dentist a more enjoyable experience.It’s a very big thing for Darryl and I to keep abreast of developments and new techniques in the ever changing world of Dentistry.We run a state-‐of-‐the-‐art practice and it's really important for us to keep up to date with the latest techniques and research on different dental issues. As the dental industry is a part of the medical profession, and is evolving all the time, it’s really important to keep up to speed with it.
We owe our patients an obligation to provide the best treatment that we possibly can for them and Darryl and David make sure that we invest time each year attending continuing education courses, updating our skills and ensuring we have the best information to help our patients, in the best possible way.With our policy and approach or being open, honest and plain speaking, it is rewarding that we are offering people the best attention, care and treatment that they can get.