Cats Protection are a charity dedicated to the welfare of cats across the country with a mission to re-home as many cats as possible and provide education on the importance of neutering.
Cats Protection have almost 500 employees and 10,000 volunteers. The volunteers are critical to the success of the organisation and attend over 250 branches across the UK.
A requirement was identified after becoming apparent that the existing extranet did not meet the needs of the volunteers – difficult to navigate and potentially providing inaccurate or out of date advice. Cats Protection decided to engage Foundation SP to design and develop a new volunteer portal. The volunteer extranet would provide a secure, and easy to use online solution designed to give all volunteers the access they needed in a visual, user-centric and responsive format.
Foundation SP also refreshed the Cats Protection portal that provides access to a range of applications and provided a new cloud based solution called ‘CatFlap’.
The delivery of a consistent email / communications experience to volunteers and future plans to provide collaborative areas led to the conclusion that a cloud based approach was the most flexible and cost effective. Microsoft Office 365 was selected as the most appropriate and Foundation SP have been proud to deliver for such an organisation.