Metrics: The Force Awakens
It is often said, “You cannot improve what you cannot measure.” That statement has led to a proliferation of measure and metrics gather programs throughout history. In software testing, metrics are used frequently to inform stakeholders regarding the quality and/or progress of testing in a project. Many time metrics are presented in visual form in order to tell a compelling story – often to influence decision making. That makes metrics a life force in the universe of quality assurance. In this presentation, we will discuss some common quality assurance and testing metrics and demonstrate how the force can be manipulated for good and evil. For those with ill intent, they will learn how to manipulate the metrics for their own purposes. For those pure of heart, they will learn how to see past the visual and defend against the dark arts.
Learning Objectives: Key learning points will be:
- The purpose of metrics
- How to display metrics to tell your story
- How to spot when someone is being told an inaccurate story with metrics
Joseph Ours draws on 15 years of experience providing executive-level leadership while managing high profile initiatives with a demonstrated ability to lead people toward successful delivery. Throughout his diverse career, he has built a solid reputation as a thought leader who exhibits a results-driven business approach and exceptional ability to achieve success. He is a strong leader in business processes with a proven history of providing project and portfolio management of large technology initiatives. Joseph brings both a strategic and tactical thought process to solving IT related issues. He holds bachelor’s degrees in electronic engineering technology and technical management in addition to a Master’s of Business Administration.