Q+A with Matthew Krissel: Knowledge Management at KieranTimberlake

Christopher Parsons of Knowledge Architecture interviews Matthew Krissel of KieranTimberlake at KA Connect 2015.

00:10 How did you get involved with Knowledge Management at KieranTimberlake?

01:30 How formalized are your Knowledge Communities?

02:55 How do you manage Knowledge Management Task Teams?

04:45 Do you budget non-billable time for Knowledge Management or does it come out of the "Passion Budget"?

05:48 What has been the most surprising benefit of your investment in Knowledge Management?

07:26 What is your advice to a firm embarking on a Knowledge Management program similar to KieranTimberlake’s?

09:05 How do you design a Research program which is inclusive, but does not distract from project work?

11:35 How has using Agile working methods been accepted by your firm’s culture?

13:01 How do you establish your priorities for Knowledge Management?

13:50 Can you give a few examples of trying to “fail fast” with your Knowledge Management program and what you learned from it?

15:43 How will you connect future employees to the insights and knowledge that have been shared in your (mostly) in-person Knowledge Community meetings?

16:57 What’s next for Knowledge Management at KieranTimberlake?