Adventist HealthCare Deputy CIO Cherie Pardue describes three critical aspects of the support her organization receives from Rimini Street for its PeopleSoft HR and Financials applications. First, responsiveness: prompt attention to and resolution of issues is important for the way Adventist does business. Second, cost-effectiveness: the money Adventist is saving by switching to Rimini Street Support is being reinvested in strategic initiatives such as electronic medical records (EMR) as the healthcare environment continues to evolve. Third, quality: Deputy CIO Pardue has unqualified praise for the expertise and experience of Rimini Street’s support engineers.
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