Learn about the IDM365 User Change Log and how to use it to track users, accounts and any changes made that involved them.
User managers, super users and administrators can view and track a user’s account history by looking at the User Change Log on their profile card.
To track the changes that have affected a user, type the user’s name or ID into the search field. Click the line showing the user and select See Latest Changes. The user’s profile card will open to their User Change Log. The change log is split up into four sections which show when changes were carried out, what those changes were and who made them.
The first of these sections shows any attribute changes that were made to the user’s profile. The earliest record will show the initial values when the user was first added.
The second section shows all of the job function requests for the user, along with a colour-code indication of whether they were successfully added or removed. In addition to the basic log information, each job function request will show who’s approval was required, which emails were sent, and if there were any errors in propagation.
The third section shows changes to job function access profiles that indirectly affected the user because the job function was assigned to them.
Finally, the last section provides a record of any access permissions the user had which were provided directly in the system without the corresponding job function. This section will only show something if permissions were added behind the scenes instead of through the interface, and can help track down why a user was able to access something when they should not have been allowed to do so.
To learn more about identity and access management using IDM365, see our website at idm365.com.