Presented by Jaleh Fazelian and Erin Leach October 21, 2015
In many libraries, Technical Services and Public Services are seen as two distinct functional areas with little opportunity for cross-departmental collaboration. Both functional areas possess specialized knowledge and increased communication between Technical Services and Public Services staffs is important for creating more effective and efficient workflows and, ultimately, a better experience for library patrons. It may seem impossible to know how to begin cross-training and cross-departmental collaboration when time and money are tight.
Jaleh Fazelian (Head of Research, Learning, & Information, John Carroll University) and Erin Leach (Head of Serials Cataloging, University of Georgia) discuss the unique traits that Technical Services and Public Services librarians bring to collaborative projects. Fazelian and Leach will also share some practical tips for beginning and maintaining collaborative relationships between Technical Services and Public Services. While primarily directed toward academic librarians and administrators, the information in this webinar also applies to librarians in any situation where Technical Services and Public Services are separate functional areas of the library.
Erin Leach is Head of Serials Cataloging at the University of Georgia. She received her Bachelor’s Degree in English from Butler University and her Master of Arts in Information Science and Learning Technology from the University of Missouri-Columbia. Erin is active in both the Association of College and Research Libraries and the Association of Library Collections and Technical Services and currently serves as chair of the Continuing Resources Section of ALCTS. Her professional interests include leadership and professional development in technical services, using social media to develop personal learning networks, and collaborations between Technical Services and Public Services staffs.